Houston, we’ve got a problem…(nobody is reading our documentation)

Every technical writer knows the abbreviation RTFM (Read The Fucking Manual). Apparently not a lot of people read user documentation. Unless, yes...they have a problem. Then they want a tailor-made quick and simple answer to their questions. At least, that's what I want when I have a problem with some device that inexplicably loses functionality... Lees verder →

MadCap Flare some simple tips & tricks (7)

Nothing fancy, maybe something handy, maybe something useful. The tips in this blog answer the following questions: How do i remove heading levels from my TOC? How do i pimp my documentation with a fanciful note? How do i setup alternating headers and footers in my document? TOC - remove heading levels This is the... Lees verder →

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