Documentation trends 2019

In 2018 I followed many blogs and read about lots of stuff related to the technical writing community. We live, as ever, in an evolving world. Where a lot is still the same; as a technical writer your main task is to get a message across. What evolves is the technology you can use to... Lees verder →

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Newsletters – technical writing

One of the things I like to do is browse the internet looking for articles, blogs and newsletters with new insights in the world of techncial writing. There are many, there must be more, as our professional field is wide ranged, from software manuals to creating virtual deliverables for machines. We still work with Word... Lees verder →

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10 documentation mistakes

The best way for a technical writer to find mistakes is have his documentation checked.   I once gave a software manual to the girl at the reception, It was an eye-opener. Obvious steps were missing and she could not complete some of the procedures. Just recently I got stuck myself trying to troubleshoot some drive... Lees verder →

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Ben Ali Libi – de goochelaar van Willem Wilmink

Afkomstig uit een armoedig gezin, met een vader met artistieke aspiraties, begon Michel Velleman op jonge leeftijd onder de naam Ben Ali Libi te goochelen. Vingervlug en met een vaardige tong vertoonde hij zijn kunsten. Hij was meer bekend dan beroemd. Tot de oorlog aan alles een einde maakte. Willem Wilmink schreef een gedicht over... Lees verder →

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Documentation trends 2018

2017 nearly down the drain. Hope it was a good year for you full of things to remember. If not, there is always 2018.  What it will bring is still written in the clouds. But having a look at many sources you could come up with some trends for documentation. What will 2018 bring for... Lees verder →

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Negen technical writer mythes

Laatst had ik een gesprek met een manager: hoe krijgt mijn team van technical writers meer gewicht? Nu hangen ze er wat bij binnen het bedrijf. Hoog tijd om de mythbusters van stal te halen. Dan wordt veel duidelijk over het werk van de technical writer, zijn persoonlijkheid, zijn waarde voor het bedrijf  en zijn... Lees verder →

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Hoe hot is de chatbot?

Jaren terug maakte ik documentatie die in een klapper ging en bij de klant op een plank werd gezet. Geen idee of die handleiding ooit gebruikt is. Wie zou er gebruik van maken? Wie wist dat de handleiding op de plank stond? Van papier naar online help Na het papier volgden de online help bestanden.... Lees verder →

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Contact

Daar sta je dan met je bul in  je hand. Het zijn de grauwe jaren tachtig. Je kunt de straat plaveien met werkloze academici. Tom Poes, verzin een list! Schrijven was wat ik kon, schrijven wat was ik deed, schrijven was wat ik zou gaan doen. Nu vele jaren later, met een schat aan ervaring, ... Lees verder →

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Technical writer skills for the future…

An interesting Cherryleaf podcast about technical writer skills for the future started of with a list of known skills: General skills Writing - clear and concise Time management - deliver on time Subject matter knowledge - know what you are writing about Tools knowledge - be it Word, MadCapFlare or Swagger. To this self eveident... Lees verder →

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MadCap Flare some simple tips & tricks (9)

Still enough to learn about MadCap Flare. Let's start: How to edit a snippet Sometimes you need to change the content of a snippet. It is plain and simple. Select the snippet in a topic. Right-click the snippet. From the menu select Open link. How to link to a snippet Snippets are handy when you... Lees verder →

Alerts are precious, use them sparsely

You find them in nearly every manual; alerts. They tell the reader something special. Be it info or note, caution or warning. There are guidelines on how to create them, but no standards, which is strange. Let's have a look at definitions, stylisation and more. Definitions Note / Info/ Tip: handy information for the user... Lees verder →

MadCap Flare – Micro content

The 2019 release of MadCap Flare might contain the buzzword of the future: micro content. They describe it as: Text, images, video that can be consumed by a reader in about 10-20 seconds. MCF rightly sees that the demand for micro content is growing; online FAQs, chatbots, augmented reality instructions, call outs, tooltips..a lot comes... Lees verder →

Out of job ..out of luck?!

If you're in Europe, the America's or Asia, a job is lost within a whiffy and tryig to find one could be a problem. So in this blog some areas you could try your luck. Most of them need special classifications. Medicine Becoming a medical writer is best done with a medical background and a... Lees verder →

IoT and technical writing…

It is here and it is here to stay; the Internet of Things could be a game changer for technical writing. Ater all, already millions of devices are connected in this way. With a future heading towards full connectivity this might easily add up to billions of devices connected to the Internet in a few... Lees verder →

Framemaker versus Word

Recently i saw a video on a white paper that summarised the differences between Word 2016 en Framemaker 2019. Having used both i was quite intrigued by the results. A bit of history Word was launched in 1983 for the personal computer, Framemaker three years later for UNIX workstations. Word was originally designed for personal... Lees verder →

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